CL Medicall Aid Limited Privacy Notice
For the purposes of the General Data Protection Regulation (GDPR) and following the transposition of the Data Protection Bill, the Data Processor, in relation to any personal data you supply, is CL Medicall Aid Limited.
Section 1 – Who We Are:
In this Privacy Notice, ‘we’, ‘us’ and ‘our’ refers to CL Medicall Aid Limited. You can ask for further information about our use of your personal information, by contacting our Data Protection Officer either by email at stacey.cooper@clmedicalreports.co.uk or by post at Unit 1, Carolina Court, Doncaster, DN4 5RA.
CL Medicall Aid Limited is a data controller and is registered as such with the Information Commissioners Office under registration number ZA099110.
Section 2 – What Information We Process:
We process your information in order to pursue a medical-legal report, arrange rehabilitation or a diagnostic treatment on your behalf.
We may receive personal information about you from any of the following sources:
The information we receive may consist of the following personal data:
Section 3 – How We Will Use Your Information:
Section 4 – Who We Might Share Your Information With:
Your information may be used for the purposes of medico legal administration by us, the instructing solicitor, treatment provider, and the instructed medical expert. It may be disclosed to regulatory bodies for the purpose of monitoring and or enforcing our compliance with any regulatory rules/codes. Your information may also be used for research and statistical purposes and fraud prevention.
We will upload anonymised data from your medico legal report to the Medco portal.
We may also share your personal information with:
Section 5 – How Long Do We Keep Your Data:
Your personal data will be held on record for 7 years for the purposes for which it was originally collected and for the purpose of defending a legal claim or a professional indemnity claim.
This enables us to help you should there be any issues relating to the medico legal report or rehabilitation treatment provided.
Your personal data will be deleted and erased after this period.
Section 6 – Your Rights and Access to your Information:
You have a number of rights concerning the personal information we use, these include the right to:
To request a copy of your data and make a formal ‘subject access request’ please write to us at Data Protection Officer, Unit 1, Carolina Court, Doncaster, DN4 5RA or request this by email at Stacey.cooper@clmedicalreports.co.uk. For security reasons, please ensure that you include your full name, date of birth, address and postcode. We may request further information to validate your identity before the request is processed.
The information requested will be sent within 1 month unless the requests are complex or numerous in which case, we may extend this time by a further 2 months.
There will be no charge for a request for data however if it can be demonstrated that the requests are excessive, repetitive or frivolous, we may charge a reasonable fee or choose to refuse your request.
Right to have your personal data deleted from our systems
You can request that we delete your personal data from our systems if you believe that:
We may choose to refuse your request if we believe that:
Right to restrict the processing of your personal data
You can request that we temporarily stop the processing of your personal data if you believe that:
If such a restriction is put in place, then we will not process your data without informing you first that the reason for the restriction has been lifted.
Exceptions to this are that we can continue to process your data as follows:
Section 7 – Important Information:
Please note that if you give us false or inaccurate information it may invalidate the medico legal report that is obtained.
If any information we hold is inaccurate please contact us or your instructed solicitor to update your personal data.